Answers you can check
Ask in your own words and follow the links to the information behind an answer. If there isn’t enough reliable information, the assistant should say so and ask for help.
AI Company Brain
Find the answer without searching five places.
Your business already has useful information in guides, documents and past projects. An AI Company Brain helps your team ask questions and prepare drafts using that information, with links to check the answer.
THOUGHTFUL SYSTEMS. PRACTICAL PEOPLE.
03 / AI Company Brain
Ask a question. Find the information you need.
Useful answers often sit in different documents, emails and people’s heads. We bring the sources you approve into an AI assistant so your team can find information and prepare drafts. People can check the source, and private information stays limited to those allowed to use it.
- Process guideApproved
- Support answersApproved
- Old pricing sheetNeeds review
- Restricted customer recordsNo access
Example questionHuman review before sending
How do we handle a new enquiry?
Check that you have the details you need, choose someone to handle the enquiry and prepare a reply for them to check.
View example source: Process guide / Enquiries
Sample guide: read the request, ask for anything missing, choose who will handle it and draft a reply for approval. This is an example, not a connection to real company documents.
Help with a first draft
Prepare replies, quote notes and summaries using your company’s information. Someone on your team checks important work before it is sent or saved.
The right access
We agree who can see each document, who keeps it up to date and how to remove information that is no longer useful.
Your company information, easier to find.
A helpful place to ask.
Find answers in your documents, with links to check where they came from.
How we build it
Choose
Pick the team, questions and documents, and agree who can use each source.
Prepare
Remove duplicates and check which information is current and reliable.
Connect
Set up the assistant to find information each person is allowed to see.
Test
Try 20–30 real questions, including tricky examples and private information.
Keep it useful
Agree who updates the information and how people can report a mistake.
Usually, the assistant looks up information in approved documents as it needs it. We don’t need to train a new AI model on every file. We agree the sources, access checks, hosting and any AI usage costs before building.
Start with one team, a useful set of documents and 20–30 real questions.
What is included
Know what is included and how to use it.
A useful starting point: one team and a useful set of company documents. We’ll agree exactly what is included with you.
- A list of useful documents and who can see them
- A checked set of current company information
- A working AI assistant that links to its sources
- 20–30 test questions, including checks on private information
- A simple way to correct and update the information
- Training and a way to compare the results
Before we begin
A few practical questions.
Do we have to train AI on all our files?
Usually, no. The assistant looks up relevant information in the documents you approve when someone asks a question. That makes it easier to check and update the sources.
Can it use private information?
Only for the work and people you approve. We agree who can see each source and test those limits before it is used.
What happens when information changes?
We agree who keeps each source up to date and how to replace or remove old material. Information that is unclear or out of date should be flagged or left out.
Can it do jobs as well as answer questions?
It can, if we agree and test those steps. We start with finding answers and preparing drafts. Important actions can then be added with a person’s approval.
One useful place to start
Let’s talk about what would help.
One team and a useful set of company documents. We can talk it through and work out a next step together.